Philip Kotler: Geboren am 27. Mai 1931 in Chicago. Professor für Internationales Marketing von E&J Johansson und Dettingchweed an der Kellogg's School of Management an der Northwestern University in Illinois. Er absolvierte seinen Master-Abschluss an der University of Chicago und promovierte am Massachusetts Institute of Technology, beide in Wirtschaftswissenschaften. Nach seiner Promotion studierte er Mathematik an der Harvard University und Verhaltenswissenschaften an der University of Chicago. Er wurde 2001 von der Financial Times zum viertwichtigsten Denker im Bereich Management gewählt, nach Peter Drucker, Bill Gates, Jack Welch. 2008 ernannte ihn das Wall Street Journal zum sechstwichtigsten Wirtschaftsdenker. Kotler arbeitet als Berater für mehrere große amerikanische Unternehmen wie IBM, Michelin, American Bank, General Electric, Motorola. Seine Beratung im Bereich Marketingstrategien, Planung und Organisation im Marketingmanagement, Internationales Marketing. Kotler führt Podiumsdiskussionen und Vorträge in verschiedenen Ländern der Welt durch. Sein Buch (Marketing Management) gilt in seinen zwölf Auflagen als das Grundlagenbuch für die Marketinglehre an vielen Universitäten auf der ganzen Welt und wurde auch in viele Sprachen übersetzt. Bei seiner Definition von Marketing übernimmt Kotler die Beschreibung von Marketing von Peter Drucker, dass Marketing nicht als eigenständige Funktion in der Organisation (dem Unternehmen) betrachtet werden kann, sondern Teil all ihrer Funktionen ist ... Es ist die Sicht auf die Produkte der Organisation aus Kundensicht. Kotler gilt als Pionier von marketing.talk.
Marketing in the Public Sector: A Roadmap for Improved Performance pdf von Philip Kotler
Praise for Marketing in the Public Sector “Professionally, as an academic turned politician, this book–if published a few years earlier–would have made my life much simpler. This book lays out, in detail with concrete examples, how to conduct a grand plan for change. Particularly impressive is the application of different marketing principles along each step of the transition process toward establishing an efficient service-oriented governmental agency.” Somkid Jatusripitak, Ph.D., Deputy Prime Minister and Minister of Commerce, Royal Thai Government “This book is filled with insights for people who want to communicate effectively about government programs, but it should also be on the bookshelf of any government manager who needs to think creatively about how to improve customer service. Every page contains information and ideas that public-sector leaders can, and should, put in their management tool kits.” Christine O. Gregoire, Governor, Washington State “Increasingly, public sector managers have been challenged to ‘do more with less.’ Marketing in the Public Sector demonstrates that marketing is not simply another line-item expense, but rather a set of tools that help public servants allocate resources more effectively and efficiently. The book is chock-full of real-world stories of creative marketers working within diverse organizations, all of whom have come to understand that marketing is not simply advertising or persuasion, but rather a mindset.” E. Marla Felcher, Ph.D., Adjunct Lecturer in Public Policy, John F. Kennedy School of Government, Harvard University “Kotler and Lee are teaching governments to motivate by invitation rather than intimidation. Instead of complaint and reaction, they work to create a culture of contagious cooperation that can replace rulemaking with social consensus. This is a practical manual for un-clogging hearing rooms, cooling tempers, and putting government back on the side of the people who pay for it.” Dave Ross, CBS News Commentator “Marketing in the Public Sector provides an excellent planning framework for public sector officers engaged in all levels of marketing and communications. Showcasing real-world examples, it successfully demonstrates the marriage of commercial marketing concepts into public sector practice.” Dr. K Vijaya, Director, Corporate Marketing & Communications, Health Promotion Board, Singapore “Public sector organizations are now faced with an urgent need to stand out from the crowd in order to successfully compete for funding, talent, and influence. Philip Kotler and Nancy Lee have written a unique, practical, and timely book containing comprehensive guidelines and cases that those involved in the marketing of public sector organizations will find absorbing and most useful.” Paul Temporal, Group Managing Director, Temporal Brand Consulting, Author of Public Sector Branding in Asia “Every day, professionals in the public sector deliver thousands of programs and services in increasingly demanding environments. This book is a ‘must read’ and a standard reference for every public servant engaged in public sector marketing and communications. Congratulations to Kotler and Lee for creating a book that is both educational and practical.” Jim Mintz, Director, Centre of Excellence for Public Sector Marketing Use time-tested marketing principles to increase citizen participation, compliance, and support Leverage proven “4Ps” marketing tactics: optimize product, price, place, and promotion Segment your markets, reach your clients where they are–and satisfy them Influence positive behavior: 12 social marketing principles that work Marketing in the Public Sector is a groundbreaking book written exclusively for governmental agencies. It offers dozens of marketing success stories from agencies of all types–from around the world–so that you can make a difference in your organization. World-renowned marketing expert Dr. Philip Kotler and social marketing consultant Nancy Lee show that marketing is far more than communications and has at its core a citizen-oriented mindset. You’ll become familiar with the marketing toolbox and come to understand how these tools can be used to engender citizen support for your agency, increase utilization of your products and services, influence positive public behaviors–even increase revenues and decrease operating costs. This book offers no-nonsense roadmaps on how to create a strong brand identity, gather citizen input, and evaluate your efforts. It presents a step-by-step model for developing a marketing plan, pulling the lessons of the entire book together into one, high-impact action plan. Simply put, this book empowers you to build the “high-tech, high-touch” agency of the future–and deliver more value for every penny you spend.