Transformational Sales: Making a Difference with Strategic Customers

Transformational Sales: Making a Difference with Strategic Customers PDF

Autor:

Philip Kotler

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Englisch

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Marketing

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Philip Kotler: Geboren am 27. Mai 1931 in Chicago. Professor für Internationales Marketing von E&J Johansson und Dettingchweed an der Kellogg's School of Management an der Northwestern University in Illinois. Er absolvierte seinen Master-Abschluss an der University of Chicago und promovierte am Massachusetts Institute of Technology, beide in Wirtschaftswissenschaften. Nach seiner Promotion studierte er Mathematik an der Harvard University und Verhaltenswissenschaften an der University of Chicago. Er wurde 2001 von der Financial Times zum viertwichtigsten Denker im Bereich Management gewählt, nach Peter Drucker, Bill Gates, Jack Welch. 2008 ernannte ihn das Wall Street Journal zum sechstwichtigsten Wirtschaftsdenker. Kotler arbeitet als Berater für mehrere große amerikanische Unternehmen wie IBM, Michelin, American Bank, General Electric, Motorola. Seine Beratung im Bereich Marketingstrategien, Planung und Organisation im Marketingmanagement, Internationales Marketing. Kotler führt Podiumsdiskussionen und Vorträge in verschiedenen Ländern der Welt durch. Sein Buch (Marketing Management) gilt in seinen zwölf Auflagen als das Grundlagenbuch für die Marketinglehre an vielen Universitäten auf der ganzen Welt und wurde auch in viele Sprachen übersetzt. Bei seiner Definition von Marketing übernimmt Kotler die Beschreibung von Marketing von Peter Drucker, dass Marketing nicht als eigenständige Funktion in der Organisation (dem Unternehmen) betrachtet werden kann, sondern Teil all ihrer Funktionen ist ... Es ist die Sicht auf die Produkte der Organisation aus Kundensicht. Kotler gilt als Pionier von marketing.talk.

Beschreibung des Buches

Transformational Sales: Making a Difference with Strategic Customers pdf von Philip Kotler

Inspired by a new, transformative era in human and business relations, this book provides a unique perspective on the business transformation that results from the collaboration between suppliers and their strategic customers. It is all about guiding organizational change and business transformation, starting with sales itself. Companies choosing this approach can make a significant and meaningful difference with strategic customers, moving beyond the competition. By challenging existing business assumptions and creating new perspectives on the marketplace, organizations can increase value across traditional company borders, making the (business) world a better place in the process. Both thought-provoking and practical, this management book integrates academic insights, real life examples and best practices of business transformation. It is a must-read for business leaders aiming to make a difference. "Integrating with your strategic customers beyond a transactional sales relationship is key for shaping new markets, developing your brand, and leveraging your strategic relationships. If sales and profitability with strategic accounts are to grow beyond the average, a change in mindset from seeing sales as an “outside” to an “inside” job is required to truly create a win-win relationship. Kotler/Dingena/Pfoertsch’s “Transformational Sales” provides hands-on insights and tools needed for companies who truly want to achieve this transformation." Marc Hantscher, CEO and President Asia-Pacific, BSH Home Appliances Pte. Ltd. Singapore "The more profoundly and systematically B2B companies familiarize themselves with and accommodate their customers’ functional, emotional and strategic needs, the more powerful they are on the market. Top brands are professionally and passionately tuned in to their customers. Sales, Project Management, Marketing, R&D, Production and Purchasing work in concert to drive customer success, always with an eye to the future. This book presents illustrative cases, highlighting how champions have scaled up their business." Achim Kuehn, CMO Herrenknecht AG, Schwanau, Germany

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