Transformational Sales: Making a Difference with Strategic Customers

Transformational Sales: Making a Difference with Strategic Customers pdf

Author:

Philip Kotler

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Language:

English

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Business

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172

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Marketing

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Philip Kotler: Born May 27, 1931 in Chicago. Professor of International Marketing from E&J Johansson and Dettingchweed at the Kellogg's School of Management at Northwestern University in Illinois. He completed his master's degree from the University of Chicago and his Ph.D. from the Massachusetts Institute of Technology, both of which were in economics. After his doctorate he studied mathematics at Harvard University and behavioral sciences at the University of Chicago. He was chosen by the Financial Times in 2001 as the fourth most important thinker in the field of management, ranked after Peter Drucker, Bill Gates, Jack Welch. In 2008, Wall Street Journal named him the sixth most influential business thinker. Kotler works as a consultant for several major American companies such as IBM, Michelin, American Bank, General Electric, Motorola. His consultancy in the field of marketing strategies, planning and organization in marketing management, international marketing. Kotler conducts panel discussions and lectures in various countries of the world. His book (Marketing Management), in its twelve editions, is considered the basic book for teaching marketing in many universities around the world, and it has also been translated into many languages. On his definition of marketing, Kotler adopts Peter Drucker's description of marketing, which is that marketing cannot be considered an independent function in the organization (the company), but is part of all its functions... It is the view of the organization's products from the customer's point of view. Kotler is considered a pioneer of marketing.talk.

Book Description

Transformational Sales: Making a Difference with Strategic Customers pdf by Philip Kotler

Inspired by a new, transformative era in human and business relations, this book provides a unique perspective on the business transformation that results from the collaboration between suppliers and their strategic customers. It is all about guiding organizational change and business transformation, starting with sales itself. Companies choosing this approach can make a significant and meaningful difference with strategic customers, moving beyond the competition. By challenging existing business assumptions and creating new perspectives on the marketplace, organizations can increase value across traditional company borders, making the (business) world a better place in the process. Both thought-provoking and practical, this management book integrates academic insights, real life examples and best practices of business transformation. It is a must-read for business leaders aiming to make a difference. "Integrating with your strategic customers beyond a transactional sales relationship is key for shaping new markets, developing your brand, and leveraging your strategic relationships. If sales and profitability with strategic accounts are to grow beyond the average, a change in mindset from seeing sales as an “outside” to an “inside” job is required to truly create a win-win relationship. Kotler/Dingena/Pfoertsch’s “Transformational Sales” provides hands-on insights and tools needed for companies who truly want to achieve this transformation." Marc Hantscher, CEO and President Asia-Pacific, BSH Home Appliances Pte. Ltd. Singapore "The more profoundly and systematically B2B companies familiarize themselves with and accommodate their customers’ functional, emotional and strategic needs, the more powerful they are on the market. Top brands are professionally and passionately tuned in to their customers. Sales, Project Management, Marketing, R&D, Production and Purchasing work in concert to drive customer success, always with an eye to the future. This book presents illustrative cases, highlighting how champions have scaled up their business." Achim Kuehn, CMO Herrenknecht AG, Schwanau, Germany

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