Transformational Sales: Making a Difference with Strategic Customers

Transformational Sales: Making a Difference with Strategic Customers pdf

Auteur:

Philip Kotler

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794

Langue:

Anglais

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0

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Entreprise

Nombre de pages:

172

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12163962 MB

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Philip Kotler : Né le 27 mai 1931 à Chicago. Professeur de marketing international de E&J Johansson et Dettingchweed à la Kellogg's School of Management de la Northwestern University dans l'Illinois. Il a obtenu sa maîtrise à l'Université de Chicago et son doctorat au Massachusetts Institute of Technology, tous deux en économie. Après son doctorat, il a étudié les mathématiques à l'Université de Harvard et les sciences du comportement à l'Université de Chicago. Il a été choisi par le Financial Times en 2001 comme le quatrième penseur le plus important dans le domaine de la gestion, classé après Peter Drucker, Bill Gates, Jack Welch. En 2008, le Wall Street Journal l'a nommé le sixième penseur d'affaires le plus influent. Kotler travaille comme consultant pour plusieurs grandes entreprises américaines telles qu'IBM, Michelin, American Bank, General Electric, Motorola. Son conseil dans le domaine des stratégies marketing, de la planification et de l'organisation en marketing management, marketing international. Kotler organise des tables rondes et des conférences dans divers pays du monde. Son livre (Marketing Management), dans ses douze éditions, est considéré comme le livre de base pour l'enseignement du marketing dans de nombreuses universités à travers le monde, et il a également été traduit dans de nombreuses langues. Sur sa définition du marketing, Kotler adopte la description du marketing de Peter Drucker, qui est que le marketing ne peut pas être considéré comme une fonction indépendante dans l'organisation (l'entreprise), mais fait partie de toutes ses fonctions... C'est la vision des produits de l'organisation du point de vue du client. Kotler est considéré comme un pionnier du marketing.talk.

Description du livre

Transformational Sales: Making a Difference with Strategic Customers pdf par Philip Kotler

Inspired by a new, transformative era in human and business relations, this book provides a unique perspective on the business transformation that results from the collaboration between suppliers and their strategic customers. It is all about guiding organizational change and business transformation, starting with sales itself. Companies choosing this approach can make a significant and meaningful difference with strategic customers, moving beyond the competition. By challenging existing business assumptions and creating new perspectives on the marketplace, organizations can increase value across traditional company borders, making the (business) world a better place in the process. Both thought-provoking and practical, this management book integrates academic insights, real life examples and best practices of business transformation. It is a must-read for business leaders aiming to make a difference. "Integrating with your strategic customers beyond a transactional sales relationship is key for shaping new markets, developing your brand, and leveraging your strategic relationships. If sales and profitability with strategic accounts are to grow beyond the average, a change in mindset from seeing sales as an “outside” to an “inside” job is required to truly create a win-win relationship. Kotler/Dingena/Pfoertsch’s “Transformational Sales” provides hands-on insights and tools needed for companies who truly want to achieve this transformation." Marc Hantscher, CEO and President Asia-Pacific, BSH Home Appliances Pte. Ltd. Singapore "The more profoundly and systematically B2B companies familiarize themselves with and accommodate their customers’ functional, emotional and strategic needs, the more powerful they are on the market. Top brands are professionally and passionately tuned in to their customers. Sales, Project Management, Marketing, R&D, Production and Purchasing work in concert to drive customer success, always with an eye to the future. This book presents illustrative cases, highlighting how champions have scaled up their business." Achim Kuehn, CMO Herrenknecht AG, Schwanau, Germany

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